Why You Should Have Commercial Truck Roadside Service
If you’ve been in the trucking industry for a while, then you know all manner of mishaps can happen out on the road, some of which you or your drivers might not have the right equipment or knowledge to respond to on your own. Being well-prepared for any eventuality can go a long way in keeping you on schedule and satisfying your customers as well as your employees. Learn why truck roadside service is something you should be sure you have for the benefit of everyone involved in your business.
Lock-Out Service
If one of your drivers were to accidentally lock her or his keys in the truck, it will undoubtedly lead to delays as well as more than a bit of frustration. While a locksmith can always be called, it’s an added and unnecessary expense no one needs to take on. With roadside service, your drivers can have the situation taken care of and get back on the road to their final destination as soon as possible.
Flat-Tire Change
Having a flat tire is another common issue that can lead to delays. While big commercial trucks lose tires all the time, they can become stranded on the side of the road just like the drivers of regular motor vehicles if a tire springs a leak. Something else to consider is the fact that a truck might not handle as well or as safely if one or more of the tires is flat, which puts your drivers as well as everyone else on the road at risk. Roadside service can take care of flat tires safely and efficiently, guaranteeing the job is done right the first time.
Battery Jump Start
Batteries can become just as flat and lifeless as tires. No matter what it was that caused the battery to die, the issue needs to be handled soon and with the help of a professional. Commercial truck batteries and regular automobile batteries aren’t the same, which means your drivers can’t simply ask for a jump from someone in the parking lot or a nice driver passing by. For the job to be done not only right, but safely, it’s better to have roadside service jump the battery back to life instead. A single phone call can do wonders in such a situation.
Towing
Mechanical problems that go beyond batteries and flat tires might require a tow. Because of the size of a commercial truck, a special towing rig and vehicle need to be used so the job is done properly. Roadside assistance companies familiar with working with big trucks know just what equipment and vehicles to use to properly tow a truck somewhere it can be looked over by a professional mechanic.
Mobile Mechanic
Not all breakdowns have to end in a tow to the nearest commercial truck mechanic. Sometimes, mechanics are able to come to your drivers instead. This can be of a huge advantage because it can save your drivers the time it takes to not only get to the mechanic, but having to wait in line if there are other vehicles ahead of theirs. Hopefully, the mechanic can take care of the issue then and there, but if not, at least you’ll have a solid idea of what’s wrong with the truck.
Fuel Delivery
Traveling on unfamiliar stretches of road or simply forgetting to glance at the fuel gauge can lead to an empty fuel tank miles and miles away from a gas station. When this happens, your drivers need a reliable way to get the gas their trucks need and someone who can deliver it to them with ease. Your employees can stay with their trucks while the gas comes to them rather than have to walk for miles to the nearest gas station that has the fuel their trucks need.
Special Perks
Roadside assistance isn’t just great for common traveling mishaps like those mentioned above. For instance, your drivers can enjoy hotel and travel discounts for overnight runs that require them to stay out on the road for extended periods of time. Some assistance programs provide special concierge services for lodging, restaurants and fuel as well as truck stops. Even better is the fact that there are programs that provide members with special discounts on car rentals, medication and even theme parks. You don’t always have to be on the road to enjoy the advantages of being a member of a truck roadside assistance program.
Peace of Mind
As you can see, there’s a lot that can happen out on the open road. Setting out on a run knowing you and your drivers have quick and easy access to such services as those mentioned above can bring your drivers substantial peace of mind, allowing them to do their jobs without worry.
Clearly, there’s much to be gained by joining a roadside assistance program. Do yourself and your drivers a huge favor and start exploring your options today with Western Truck Insurance Services to bring financial and mental security and to allow your business to operate a bit more smoothly.